Terms and conditions
Tax: SI 67482074; Contact: +386 3 490 18 90; info@solventa.si
TRR: IBAN SI56 0510 0801 2113 158, ABANKA d.d. SWIFT / BIC: ABANSI2X
With these general terms and conditions of sale for deliveries, the seller and the buyer agree on the obligations, rights and obligations of mutual cooperation. Unless otherwise agreed in writing, the following terms and conditions apply. The buyer’s business conditions are not binding on the seller, even if the seller has not explicitly rejected them.
Purchase of a voucher
Orders and order confirmation
The basis for the buyer’s order is a coordinated offer by the buyer and the seller, a valid mutually agreed price and the seller’s documentation. All orders are forwarded to the seller in writing. Written form is considered if the order is sent by post, fax and e-mail. The buyer’s order must clearly and unambiguously define the service, the scope and desired delivery time, other requirements such as price, payment terms, delivery date are left to the seller. The seller is obliged to send the buyer a confirmation or. refusal of an order with defined conditions under which it is ready to accept the order.
Documentation
All documentation (offers, written products) remains the property of the seller and must not be reproduced and transmitted to third parties without his or her written consent. The buyer receives a certain amount of copies of the products – as ordered and can use them for his own needs after payment. Any other use requires the written consent of the seller.
Supply
The delivery time is confirmed by the seller upon confirmation of the order and starts running when all conditions (payment, possible technical issues and reservations) are fulfilled. Any changes to the order that the buyer wants after confirming the order must be communicated to the seller in writing. In case of request for changes in the scope of services (characteristic, additional works) during the execution, which result in a change of deadlines and price, the seller sends to the buyer a new confirmation of the order with new sales conditions. The buyer is obliged, upon receipt of the seller’s notice in writing, to take over the product / service when it is provided, unless otherwise agreed. Any claims for damages are also not recognized. In case of delay of delivery for reasons beyond the seller’s control (war, strike, natural disasters, transport disruptions, delay of the seller’s supplier, etc.) and the reasons have been communicated in writing to the buyer, the delivery time is extended. The seller sends a new order confirmation with the delivery date.
Shipping and transportation
In case a specific copy of the documents is agreed in accordance with the service, they are delivered to the customer’s address by the postal service. In case of non-takeover, 60 days are available for pickup at the seller’s address.
Prices
Prices are interpreted as gross EXW Celje prices plus VAT. The price does not include customs, any duties, fees, special packaging and transport.
Terms of payment
Payment terms are defined on the order confirmation. In case of late payment by the Client, the Seller has the right to charge interest on late payment according to the valid legislation of the Republic of Slovenia from the date of the payment deadline.
Reservation of title
The seller asserts ownership of the delivered goods or performed service until the goods / service are fully paid – in which case copies of the final documents are not handed over to the buyer until the final payment is made. The seller has the right to request the return of goods / documents on which there is a property reservation in case the buyer fails to settle the obligation. In case of late payment by the buyer, the seller has the right to retain the goods, thus this does not constitute a withdrawal from the contract. The cost of storage is borne by the customer.
Complaint, warranty
The buyer is obliged to make a quantitative and qualitative acceptance immediately upon receipt of the goods or. performance of the service. Errors or defects the buyer is obliged to advertise to the seller in writing within eight (8) days. After the deadline, all complaints regarding these deficiencies are excluded. The Seller does not guarantee any damage that has not occurred directly on the delivered goods – service – documents, nor explicitly for the loss of profit.
Final Provisions
Relationships not provided for in these terms are subject to the provisions of the Obligations Code. The court in Celje is competent for the settlement of disputes.
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